Terms of sale
Welcome to ecogreenstore’s Online Shop at www.ecogreenstore.co.uk (the 'Site'). This Site and its supporting operation is managed by WooCoo Ltd. Please read the following policies carefully before using the Site. By using the Site, you signify your agreement to be bound by these conditions.
In these policies, the following definitions apply:
These are the general terms and conditions of Rob Webb governing your use of the Site.
1. What you are allowed to do
1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and WooCoo Ltd for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;
1.2 browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make transient or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;
1.3 print a copy of any page of the Shop; for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".
2. What you are not allowed to do
2.1 you may not remove or change anything on the Shop;
2.2 you are not allowed to copy or use any material from the Shop for any commercial purpose, unless permission has been indicated on the Site in connection with a Creative Commons License.
2.3 you are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop.
3. Your personal information
4. Usernames and Passwords
4.1 During registration, you will be asked to provide your email address and password, which you can use to make a purchase;
4.3 In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Shop immediately, and notify WooCoo Ltd of such failure or error.
5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trade marks and logos) contained in these Site is either owned by WooCoo Ltd or has been licensed to WooCoo Ltd by the rights owner(s) so that WooCoo Ltd can use this material as part of the Shop. These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.
5.2 Certain parts of this Site and certain works sold through the Shop are made available under Creative Commons license(s) www.creativecommons.org. WooCoo Ltd related policies are outlined in section 4 - Creative Commons Licensing Policies.
6. Third party web sites
6.1 This Shop also contains links to other third party web sites, which are not under the control of and are not maintained by WooCoo Ltd. Any such links do not constitute an endorsement by WooCoo Ltd or ecogreenstore of any products or services available on such sites. WooCoo Ltd provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.
7. Suspension and termination of accounts
7.1 WooCoo Ltd may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it will be not necessarily be uninterrupted or error free;
8. Enquiries or complaints
8.1 If you have any enquiries or complaints about the Site then please address them to:
WooCoo Ltd t/a ecogreenstore
Unit 19A St Marys Works Norwich
9. General and governing law
9.2 This Agreement constitutes the entire agreement between WooCoo Ltd and you and supersedes all prior agreements, representations, statements and understandings between WooCoo Ltdand you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.
9.3 The failure of WooCoo Ltd to exercise or enforce any right or provision of this Agreement or the delay by WooCoo Ltd in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising therefrom.
II. Terms of Sale: Shop
1. The Sales Terms
Should you purchase any goods from the Shop, you will be contracting with WooCoo Ltd on the terms outlined below. Please read these terms and conditions carefully.
1.1 These Terms of Sale ("Sales Terms") govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If WooCoo Ltd accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.
1.2 Please note that WooCoo Ltd reserves the right to amend the Sales Terms from time to time. WooCoo Ltd will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as WooCoo Ltd publish them on the Shop (with the exception that any orders that WooCoo Ltd have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point).
1.3 The advertisement of Goods or Services on the Website or in our publications constitutes an "invitation to treat" and your Order constitutes a contractual offer. There will be no contract between you and Us unless and until We accept your Order
2. Availability of the goods supplied by the Shop
2.1 WooCoo Ltd may terminate or suspend the supply of any goods displayed on the Shop in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason.WooCoo Ltd may do this at any time and without notice. Products on the Shop are normally available for despatch within 24 hours and for products with slower availability, an estimated shipment preparation time is provided in the associated product listings on the Shop.
3. Buying goods from this Shop
3.1 Pricing policy - WooCoo Ltd may change the prices of the goods displayed on the Shop at any time. The prices for all the goods available on the Shop are clearly marked in their description and are exclusive of VAT. All applicable delivery charges are also displayed on the Shop. All prices are in Pounds Sterling. WooCoo Ltd may make available offers and discounts using promotion codes. Only one promotion code is valid per order.
3.2 Conclusion of Contract of Sale -The information relating to WooCoo Ltd goods and relevant prices are displayed on the Shop for your information and to enable you decide whether you would like to make us an offer to purchase any such goods. When you place an order to purchase a product from www.ecogreenstore.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.
3.3 Method of payment - For orders placed via the Shop, WooCoo Ltd accepts only orders placed through the google checkout system. When making your payment, it is imperative that you provide the information that google specify is required, for example, cardholder's name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited when WooCoo Ltd confirms that it has accepted your order. Ownership or title to the product shall not pass to you, the buyer, until WooCoo Ltd has received payment in full.
3.4 Delivery - Standard service delivery is charged at:
£2.50 on all orders and will be dispatched using one of Royal Mail’s Recorded Signed For Services to any UK address and Northern Ireland. These charges cover packing, handling and delivery. Orders are usually responded to within 48 hours, and are normally dispatched within 2 working days. Please allow up to 14 days for delivery. If you have not received your goods within the above timeframe, please contact our customer services department by email at email@example.com. We can ship most items worldwide. Additoinal charges will apply for all international shipping.
3.5 Out of stocks - If any item you have chosen is unavailable, WooCoo Ltd will contact you via phone or your email address and set out the options that are available to you.
3.6 Return of goods policy - We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can try and rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur. Items are described and photographed as accurately as possible. If items are to returned under WooCoo Ltd 14 days returns policy they must be unopened with any seals and shrink-wrap intact (e.g., for CDs and DVDs, electronics, food). Please note: we can only accept the return of opened items if they are faulty and will instruct on where to return them to, case by case. We are only able to replace identical products, so if you wish to order additional items it will be treated as a new order. This guarantee is in addition to your statutory rights.
When you send your item back to us, we'll process the returned item then notify you via e-mail of your status.
If the product is damaged in any way or has become broken in transit please contact customer services by email firstname.lastname@example.org.
3.7 Cancellation Policy - Please note that you have a legal right to cancel your order within 7 days of the date of receipt of the goods (provided the goods are returned to us new and in an unused condition in the original packaging together with a copy of the receipt. By returning, packing securely and enclosing the advice note and sending it back to ecogreenstore, 19A St Marys Works Norwich, Norfolk, NR3 1QA a refund will be provided within 30 days of the date of cancellation.
3.8 Legal age – www.ecogreenstore.co.uk does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use ecogreenstore.co.uk only with the involvement of a parent or guardian.
In accordance with UK law when you place an order for alcoholic beverages with WooCoo Ltd from the Shop you warrant that you are at least 18 years of age and that you are legally capable of entering into binding contracts.
3.9 Vouchers - From time to time, vouchers may be issued for free delivery or for discounts on orders or products. You may only use one voucher per order. Some vouchers may only be used once per customer. Please email@example.com if you have any questions about redeeming a voucher code.
3.10 Free gifts -From time to time, free products may be offered with a product or order. These free products are included as part of your order and if any part of the order is returned for a refund we reserve the right to deduct the value of the free gift from your refund if they are not returned too.
1. Collection of Information
In order to buy products from the Shop, you must provide certain personal details in order to complete your transaction.
Where you request information from us, WooCoo Ltd or one of our approved partners will contact you to provide you with the requested information.
2. Children's Information
Information gathered by us concerning Members under the age of 16 will be used by us strictly as necessary for the provision or supply of appropriate goods and services only and for no other purpose.
3. How We Use The Information That We Gather
WooCoo Ltd and ecogreenstore.co.uk use information obtained from Site users as stated in this Policy and to enhance users' experiences on the Site. WooCoo Ltd does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
In our effort to provide you with services customised to your interests, we use "cookies" to assist in the collection of information. A cookie is a small data file containing information that is sent to your browser from a web server and stored on your computer's hard drive.
Tracking information such as cookies is also used to create aggregate reports on user demographics and traffic patterns on the Site, and may be provided to our partners. We also collect IP (Internet Protocol) addresses to analyse trends, administer the Site, track a user's movement, and gather broad demographic information for aggregate use.
For orders through the Shop, we work to protect the security of your payment information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
The Site uses reasonable security methods to protect the personal data (e.g., contact details) that resides on our servers. However, no security system is impenetrable. WooCoo Ltd cannot warrant or guarantee the security of its or its partners' servers, nor can it guarantee that information that Shop Users supply will not be intercepted while being transmitted to WooCoo Ltd or its partners over the Internet.
When you register to purchase products on the Shop, you will be asked provide your email address and password. You must keep your passwords confidential and must not disclose it to or share it with anyone. You are responsible for all activities that occur under your login details for the Shop. If you know or suspect that someone else knows your password, notify us immediately at firstname.lastname@example.org.
7. Correction/Updating Personal Information
You may also opt out of receiving our newsletters and/or promotional information from WooCoo Ltd and/or from third parties affiliated with WooCoo Ltd at any time. If you receive unwanted emails from WooCoo Ltd, you can opt-out by following the instructions and links on the bottom of emails from WooCoo Ltd.
9. E-mail page to a friend and E-card Facilities
The e-mail to a friend and e-card facilities allow a user to e-mail story and product links or e-cards to other online users. Users can include a personal message together with a name and e-mail address.
The details you provide will not be used for any purpose other than delivering the appropriate information to the intended recipient. WooCoo Ltd will not use the details to send unsolicited e-mail, and will not sell details to any third party.
IV. Creative Commons Licensing Policy
To encourage collaboration and to support its fair trade social and commercial objectives, WooCoo Ltd makes certain content and products on its Sites available under licenses from Creative Commons.
All Shop merchandise rights are reserved by original artists, authors, and creators of products sold in the Shop, unless a product has been indicated otherwise by the presence of a Creative Commons logo and link to the accompanying license.
For Shop merchandise sold under Creative Commons license, underlying works are made available under the Attribution-NonCommercial-ShareAlike license and the DevelopingNations license. Specifically, this means:
You can copy, distribute, display, and perform the work provided you give credit to the original artist
Derivative works (for example: remixes, cover songs, sampling, articles, photo collages) are explicitly allowed, so long as you make the work available under the same Creative Commons licensing terms (i.e., ShareAlike). Some music is accompanied with the "source code" so you can rework and improve it. This includes scores, lyrics, MIDI files, samples and track-by-track audio files.
Non-commercial use of Shop Merchandise under Creative Commons License and its "source code" is free. However, if you make money ("commercial use") with our music, you'll have to "share the wealth" and give us and our artists a share.
Shop Merchandise available under the Developing Nations license can be copied, distributed, displayed, and performed free of charge in developing nations as defined by the United Nations for commercial or non-commercial purposes provided you give credit to the original artist.